Frequently Asked Questions
Quick answers to the questions we hear most. Don't see yours? Just give us a call.
What areas do you serve?
We proudly serve Lincoln, Gaston, Mecklenburg, Catawba, and the surrounding counties in North Carolina.
Do you offer emergency service?
Yes. We offer service from 7am to Midnight, seven days a week, with 24-hour emergency service available when you need us most.
Do you service all makes and models?
Absolutely. Our NATE-certified technicians are trained to repair and maintain all makes and models of heating and cooling equipment.
Do you offer financing?
Yes. Through our flexible financing options, you can own a new HVAC system for as little as $150/month (with approved credit), with monthly payments that fit your budget and online account management.
Do you offer any discounts?
We're proud to offer discounts for military members, teachers, and first responders. Federal tax credits may also be available on qualifying high-efficiency HVAC upgrades — ask us for details.
Are you licensed and insured?
Yes. Reinhardt Heating and Air is fully licensed, bonded, and insured (NC #L.34098, SC #CLM.117809).
Do you provide free estimates?
We provide free estimates on complete system replacements so you can make an informed decision with no surprises.